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Madeira
Pestana Carlton Madeira Ocean Resort Hotel
Madeira Pestana Carlton Madeira Ocean Resort Hotel
Reserve rooms
Pestana Carlton Madeira Ocean Resort Hotel

About the property

A stay at Pestana Carlton Madeira Ocean Resort Hotel places you in the heart of Funchal, within a 15-minute walk of CR7 Museum and Madeira Casino. This family-friendly hotel is 0.5 mi (0.8 km) from Santa Catarina Park and 0.7 mi (1.2 km) from Funchal Marina.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Make yourself at home in one of the 286 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Stop by the hotel's restaurant, Arcos, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Popularity

8.8
Very good
General
7574
brand
Tripadvisor 9/10
4582
brand
Booking 8.5/10
2017
brand
Expedia 8.8/10
975

Main services

Multilingual staff
Airport Shuttle
Spa treatments
Beach hotels
BBQ Facilities
Shop
Outdoor swimming pool
Coffee
Waterskiing
Restaurant
Game room
Playground
Golf Course (within 2 miles)
Conference room
Babysitting service
Fishing
24-hour reception
boat
Bar
Dry cleaning and laundry
Cycling
Free Internet
Non-smoking establishment
Fireplace
Service Animal allowed
Windsurfing
Pets allowed
Elevator
Sailing
Meeting room
Newspapers
Billiards
Library
Hairdressing salon
Spa
Steam bath
Parking
Hydro-massage bath
Snorkeling

* Some services may carry an extra charge.

Information about the area

Madeira, Portugal
Madeira known worldwide as the Islands of eternal spring, Madeira, "Ilha Jardim" {Garden Island} or "Pearl of the Atlantic", it has a mild climate throughout the entire year. Nowadays Madeira is a popular destination for tourists of all ages. Its constant mild climate, keeps the spring on Madeira all year round. The maintenance pathways for the water canals provide wonderful level trails for hiking in the mountains and through the tremendous landscape. There are a lot of activities that you can do like: Hiking, fishing, sailing, snorkelling, scuba diving, surfing, birdwatching, canyoning, horse riding, excursions

What’s nearby

  • Madeira natural park - 3.32 km
  • Pico del Arieiro - 3.98 km
  • Caves of São Vicente - 8.73 km
  • Church Nuestra Señora del Monte - 10.79 km
  • Monte Palace Tropical Garden - 10.99 km
  • Cape Girão - 12.34 km

Getting around

  • madeira, funchal harbour, pt - 0.9 km
  • santa cruz , santa cruz (recreio) port, pt - 14.05 km
  • (FNC) Funchal, Madeira, PT - 15.11 km

About accommodation

General

  • Air conditioning
  • Family rooms
  • Heating
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access

Activities

  • Back massage
  • Hammam
  • Billiards
  • Spa facilities
  • Sauna
  • Happy hour
  • Fitness centre
  • Fishing
  • Table tennis
  • Games room
  • Full body massage
  • Beachfront
  • Beach
  • Hot tub/Jacuzzi
  • Mini golf
  • Head massage
  • Darts
  • Diving
  • Spa lounge/relaxation area
  • Indoor pool
  • Couples massage
  • Hand massage
  • Children's playground
  • Indoor pool (all year)
  • Foot massage
  • Hiking
  • Neck massage
  • Snorkelling
  • Canoeing
  • Massage
  • Spa and wellness centre

Services

  • Barber/beauty shop
  • Room service
  • Car hire
  • Ironing service
  • Meeting/banquet facilities
  • Concierge service
  • Dry cleaning
  • Tour desk
  • Fax/photocopying
  • 24-hour front desk
  • Babysitting/child services
  • Currency exchange
  • Laundry

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking
  • Private parking
  • Street parking
  • Parking on site

Accessibility

  • Wheelchair accessible
  • Emergency cord in bathroom

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool

Entertainment and family services

  • Indoor play area

Languages

  • English
  • Español
  • Português

About the rooms

The accommodation has 310 rooms:

General

  • Air conditioning
  • Trash cans
  • Safety deposit box
  • Hardwood or parquet floors
  • Heating
  • Carpeted
  • Key card access
  • Smoke alarm

Services

  • Wake up service/Alarm clock

Room Amenities

  • Sofa bed
  • Clothes rack
  • Non-feather pillow

Bathroom

  • Body soap
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Towels
  • Private bathroom

Media & Technology

  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar

Kitchen

  • Electric kettle

Outdoors

  • Balcony
  • Outdoor furniture

View

  • Sea view
  • Pool view
  • Mountain view
  • View

Living Area

  • Seating Area
  • Desk

Bedroom

  • Cots
  • Wardrobe or closet

Accessibility

  • Emergency cord in bathroom

Pool and wellness

  • Pool towels
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 4 pools:

Pool 1

Location

Indoor

Cost

Free
Pool 2

Location

Outdoor

Access

Adults only

Cost

Free
Pool 3

Location

Outdoor

Access

Adults only

Cost

Free
Pool 4

Location

Indoor

Access

Adults only

Cost

Free

Restaurants

Garden Pool Restaurant & Bar

  • Access for guests and visitors
  • No reservation required

Arcos

  • Access for guests and visitors
  • No reservation required

The Pub

  • Access for guests and visitors
  • No reservation required

Taverna Grill

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation not possible

Cost

  • 1,20 € per hour

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that rates including dinner do not include drinks. If you are travelling with your pet, please contact the hotel before your arrival for information on availability, prices, and admission restrictions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

3978
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.